Returns & Exchanges
At SnowTree, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all items in their original condition. Simply follow our streamlined process to receive a full refund or exchange for your order.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is unused.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing